vPro EMR

Getting your facility ready…

vProEMR
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Focus and usability over a consolidated everything-suite.

Sunwave (now merged with Lightning Step and unified under one brand in 2026) is a consolidated all-in-one. Our wedge is being the EMR done right, and getting the correct submit-to payer the first time, learned from real billing outcomes across the network.

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Mobile experience & field usability
A real experience on the phone staff actually carry, not a desktop squeezed onto a small screen.
vPro EMR
A purpose-built mobile peer for every screen, enforced in our build: the med pass, the chart, the worklist, designed for the phone.
Sunwave
Per the vendor, Sunwave is a fully responsive web platform; confirm native mobile support for your daily clinical workflows.
Staff adoption & role-specific dashboards
Whether the software gets used every day, with clean, role-specific views that bring the work to the person.
vPro EMR
Clean, role-specific dashboards; the work comes to the person. One record, many doorways, never a duplicate, never a dead end.
Sunwave
Role-based dashboards vary across the product family, so ask for a per-role walkthrough.
Revenue protection (UR / auth-lapse alerts, VOB)
Catching lapsed authorizations and verifying benefits before revenue is lost.
vPro EMR
UR and auth-lapse alerts, verification of benefits, coverage and utilization review, all built into the chart, not a separate system.
Sunwave
Confirm which UR / auth-lapse alerts and VOB tools are included at your tier.
Carve-out payer lookup (right payer to bill)
Knowing the correct submit-to payer before you bill. Behavioral-health benefits are often carved out to a different payer than the card shows.
vPro EMR
Surfaces the right submit-to payer before you bill: network-learned, PHI-minimal, staff-confirmed at intake. Right payer the first time.
Sunwave
Sunwave markets a payer-rule verification engine; confirm how behavioral-health carve-out (submit-to) payers are identified before billing.
CRM-agnostic (works with your CRM, not just ours)
Whether admissions runs standalone or fed by whatever CRM you already use, with no forced switch.
vPro EMR
vProGo, our full CRM suite (referrals, admissions, census growth), integrates directly with the chart, not a bolted-on layer. Run the whole suite, or run vPro EMR alongside the CRM you already use. Complete when you want it, never required.
Sunwave
Sunwave is a consolidated all-in-one suite with its own EMR, CRM, and RCM; confirm whether the admissions/CRM layer works with a CRM you already run.
Compliance spine (Joint Commission, DEA/EPCS eMAR, 42 CFR Part 2)
Structural integrity: immutable signatures, tamper-evident audit, controlled-substance rigor, Part 2 by design.
vPro EMR
Immutable, hash-chained signatures, an append-only tamper-evident audit trail, 42 CFR Part 2 by design, and EPCS controlled-substance rigor through a certified e-prescribing partner.
Sunwave
The vendor states EPCS with PDMP integration; confirm Joint Commission workflows and 42 CFR Part 2 handling for your programs.
Implementation & switching footprint
How hard it is to migrate your data and stand up your facility.
vPro EMR
We scope exactly what moves from your current system, plan the cutover with you, and stand up your facility so day one feels familiar, not frightening.
Sunwave
Sunwave Health and Lightning Step merged (2025) and unified under one brand in 2026; confirm migration scope, timeline, and which modules are in scope.

The Sunwave column reflects capabilities that vary by plan, configuration, and version. Confirm the specifics for your programs directly with the vendor. vPro EMR statements describe our shipping product.

What vPro EMR brings

The same clinical record, wherever your team works.

A focused chart for mental health and substance use, for adults and adolescents, built so authorizations, compliance, and daily adoption don't slip through the cracks.

A real mobile experience
Every screen has a purpose-built mobile peer (the med pass, the chart, the worklist) designed for the phone your staff actually carry.
Compliance is the foundation
Immutable, hash-chained signatures, an append-only tamper-evident audit trail, and 42 CFR Part 2 by design. Audit-ready by construction.
Revenue protection in the chart
UR and auth-lapse alerts, verification of benefits, and the right carve-out payer to bill before you submit, not a separate system.
Built to actually get used
Clean, role-specific dashboards bring the work to each person. One record, many doorways, never a duplicate, never a dead end.
What sets vPro EMR apart

The wedge: carve-out payer lookup

Behavioral-health benefits are often carved out to a different payer than the card shows. vPro EMR surfaces the correct submit-to payer before you bill (network-learned, confidence-shown, and confirmed by staff at intake), and it gets more accurate as the network grows. Right payer, first time, instead of a rework loop.

Comparing a few EMRs? See the others.

vPro EMR vs Kipu
Mobile and daily adoption: the modern chart your team will actually want to use.
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vPro EMR vs Alleva
Modern feel plus a compliance spine and revenue protection built into the chart.
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vPro EMR vs Behave Health
The focused EMR done right, with a full suite (vProGo, vPro Billing) around it when you want it, never a bundled everything-suite.
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vPro EMR vs Ritten
A modern chart with full-suite depth: real mobile, a patient app, a full CRM, and a compliance spine.
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See all comparisons →

See vPro EMR on your own programs.

A working walkthrough, not a slide deck, and an honest read on where we fit versus Sunwave for your levels of care.

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