vPro EMR

Getting your facility ready…

A modern chart, plus the depth to run the whole facility.

Ritten is a clean, modern platform, and so are we. Our wedge is the depth around that modern feel: a real mobile experience built for the floor (an installable app, no app store), a dedicated patient app, a full CRM suite rather than a referral layer, and a structural compliance spine.

Mobile experience & field usability
A real experience on the phone staff actually carry, not a desktop squeezed onto a small screen.
vPro EMR
A purpose-built mobile peer for every screen, enforced in our build: the med pass, the chart, the worklist, designed for the phone.
Ritten
Per the vendor, Ritten is web-based with no software to install; confirm the native mobile experience for med pass, charting, and worklists for the staff who document.
Staff adoption & role-specific dashboards
Whether the software gets used every day, with clean, role-specific views that bring the work to the person.
vPro EMR
Clean, role-specific dashboards; the work comes to the person. One record, many doorways, never a duplicate, never a dead end.
Ritten
Role-specific views vary by setup, so request a per-role walkthrough for your teams.
Revenue protection (UR / auth-lapse alerts, VOB)
Catching lapsed authorizations and verifying benefits before revenue is lost.
vPro EMR
UR and auth-lapse alerts, verification of benefits, coverage and utilization review, all built into the chart, not a separate system.
Ritten
Ritten markets billing automation, claims, and utilization review; confirm which auth-lapse alerts and VOB tools are included at your tier.
Carve-out payer lookup (right payer to bill)
Knowing the correct submit-to payer before you bill. Behavioral-health benefits are often carved out to a different payer than the card shows.
vPro EMR
Surfaces the right submit-to payer before you bill: network-learned, PHI-minimal, staff-confirmed at intake. Right payer the first time.
Ritten
Confirm how behavioral-health carve-out (submit-to) payers are identified before billing.
CRM-agnostic (works with your CRM, not just ours)
Whether admissions runs standalone or fed by whatever CRM you already use, with no forced switch.
vPro EMR
vProGo, our full CRM suite (referrals, admissions, census growth), integrates directly with the chart, not a bolted-on layer. Run the whole suite, or run vPro EMR alongside the CRM you already use. Complete when you want it, never required.
Ritten
Ritten includes a case-management and referral layer; confirm whether it also integrates with a full CRM or the CRM you already run.
Compliance spine (Joint Commission, DEA/EPCS eMAR, 42 CFR Part 2)
Structural integrity: immutable signatures, tamper-evident audit, controlled-substance rigor, Part 2 by design.
vPro EMR
Immutable, hash-chained signatures, an append-only tamper-evident audit trail, 42 CFR Part 2 by design, and EPCS controlled-substance rigor through a certified e-prescribing partner.
Ritten
The vendor states it is built for HIPAA and 42 CFR Part 2, and lists e-prescribing as an integration; confirm EPCS controlled-substance support and Joint Commission workflows for your programs.
Implementation & switching footprint
How hard it is to migrate your data and stand up your facility.
vPro EMR
We scope exactly what moves from your current system, plan the cutover with you, and stand up your facility so day one feels familiar, not frightening.
Ritten
Migration scope and timeline vary, so ask for a data-migration plan and go-live timeline.

The Ritten column reflects capabilities that vary by plan, configuration, and version. Confirm the specifics for your programs directly with the vendor. vPro EMR statements describe our shipping product.

What vPro EMR brings

The same clinical record, wherever your team works.

A focused chart for mental health and substance use, for adults and adolescents, built so authorizations, compliance, and daily adoption don't slip through the cracks.

A real mobile experience
Every screen has a purpose-built mobile peer (the med pass, the chart, the worklist) designed for the phone your staff actually carry.
Compliance is the foundation
Immutable, hash-chained signatures, an append-only tamper-evident audit trail, and 42 CFR Part 2 by design. Audit-ready by construction.
Revenue protection in the chart
UR and auth-lapse alerts, verification of benefits, and the right carve-out payer to bill before you submit, not a separate system.
Built to actually get used
Clean, role-specific dashboards bring the work to each person. One record, many doorways, never a duplicate, never a dead end.
What sets vPro EMR apart

The wedge: modern feel, full-suite depth

We share Ritten’s belief that clinical software should be simple to use. Where we go further is depth: a purpose-built mobile experience for the staff who document, a dedicated patient engagement app (vPROMove) rather than a portal, a compliance spine (immutable signatures, tamper-evident audit, EPCS rigor) and revenue protection built into the chart, and a full CRM suite in vProGo rather than a referral layer. Comparable where it counts, and deeper where a facility feels it.

See vPro EMR on your own programs.

A working walkthrough, not a slide deck, and an honest read on where we fit versus Ritten for your levels of care.

Book a demo →